2021 edition : from 15/09/2021 - 18/09/2021
Preparation module Videoconference: Basic analysis of financial statements
Olivier Costa, Staff member medical management, UZ Brussel
Day 1: Wednesday 15th September : evening arrival, keynote l
Check-in starting at 16.00
16.00 – 18.30 Registration, check-in
18.30 – 19.15 Welcome reception, Salle de Bal, Hotel Selys
Session 1 Lecture and networking event
19.15 – 19.30 Welcome & Program overview: Jan Gutermuth & Kim Adrianssens
19.30 – 20.00 Successful management of large multi-stakeholder projects:
From USquare Brussels to Green-Energy-Park
Jimmy Van Moer, Director Business Development & Innovation, Green-Energy-Park, Brussels
20.00 – 22.00 Dinner
22.00 - 23.00 Networking event “In the caves of Liége”
Day 2: Thursday 16th September – Errors – care redesign – leadership in action
Session 2
Moderator: Jan Gutermuth, chairman dermatology Department & Head healthcare research group
08.30 – 08.45 Shaping the organization of the future: the UZ Brussel Leadership Academy example
Kim Adriansens, Head UZ Brussel Academy, B
08.45– 10.30 Error management- what can healthcare learn from other industries?
Prof. P. Verdin, Univ. Libre Bruxelles & Berlin School of Creative Management,
B & D
10.30 - 10.45 Coffee break
10.45 - 12.00 Team cohesion & resilience – ultimate prerequisites for organizational success
Prof. M. Noppen, CEO University Hospital Brussels (UZ Brussel), B
12.00 – 13.00 Lunch
Session 3 Moderator : Olivier Costa
13.00 – 14.00 Extreme teaming - teaming to innovate
How the complex demands of collaboration impact on on healthcare organizations
Prof. A. Edmondson, Harvard Business School, Boston, US
14.00 – 16.00 Leadership in action:
Coaching leadership style and the situational leadership framework
Beth Stiner, Rising Sun Coaching, Alexandria, Virginia/ US (video-conference)
16.00 - 16.15 Coffee break
16.15 – 17.00 The patients view: The Power of “And” in Patient-Centered Healthcare
Nate Merriman, Head Gastroenterology, Intermountain Healthcare, Utah/ US
18:00 - 20:00 Free time – Optional visit to the BrasserieC (Belgian brewery in Liège)
20.00 – 22.00 External dinner event in Liège
Day 3: Friday 17th September 2021 – Achieving service excellence in healthcare delivery
Session 4 Workshop: Beyond LEAN in healthcare: lessons from the industrial excellence award
S. Chick, Academic Director, Healthcare Management Initiative, INSEAD, Paris, F
Moderator: O. Naeyaert, COO/ CFO, University Hospital Brussels
08.30 – 09.15 LEAN management case: From Theory to transformation of a Department
Dr. Samira Baharlou, Department of Dermatology, University Hospital Brussels, B
09.15 – 11.00 Industrial excellence award framework:
What can hospitals learn from high-performing manufacturing plants in order to go beyond LEAN in order to improve strategy development and execution
Coffee-break to be determined
11.00 - 11.20 Introduction to case discussion: for Hotel Dieu de France development of plan
11.20 - 12.20 Group work: The process of developing and implementing a new process
12.20 - 13.15 Lunch
13.15 - 14.00 Group presentations and debrief discussion
14.00 - 14.45 Summary and insights: Industrial excellence award in health care excellence
14.45 - 15.00 Coffee break
15.00 – 16.00 Strategies and methods for improving healthcare service delivery.
David de Louw, Director business operations, Radboud Univ. Med. Center, Nijmegen, NL
16:00 - 17:00 Optional group lounge discussion
David de Louw, Radboud University Medical Center, Nijmegen, NL
17.00 – 19.15 Free time – relaxation - sports
19.15 – 20.00 Inspirational apero
Surprise event
20.00 – 22.00 Dinner – surprise location & event
Day 4: Saturday 18th September – Financial analysis as basis for excellent healthcare
Moderator Olivier Costa
08.30 - 08.40 Wrap up of day 1-3 - outlook day 4
08.40 - 09.30 How healthy are the finances of my organization?
Prof. O. Costa, University Hospital Brussel (UZ Brussel), B
09.30 - 10.30 From financial statements to action
O. Naeyaert, COO/ CFO, University Hospital Brussel (UZ Brussel), B
10.30 – 10.45 Coffee break
10.45 – 12.15 Leadership in action:
Coaching leadership style and the situational leadership framework
Beth Stiner, Rising Sun Coaching, Alexandria, Virginia/ US (video-conference)
12.15 – 12.30 Wrap-up, Feed-back, Farewell from participants
Bart Van Den Kieboom & Jan Gutermuth
12.30 – 13.30 Lunch