2021 edition :  from 15/09/2021 - 18/09/2021

Preparation module Videoconference: Basic analysis of financial statements

Olivier Costa, Staff member medical management, UZ Brussel

Day 1: Wednesday 15th September : evening arrival, keynote l

 

Check-in starting at 16.00

 

16.00 – 18.30             Registration, check-in

 

Personal time:          Optional pre-meeting activities:

                                  Guided walk to Historic District or work-out session

 

18.45 – 19.30             Welcome reception

 

Session 1                   Lecture and networking event

 

19.30 – 19.45             Welcome & Program overview : Marc Noppen CEO University Hospital Brussels

                                     

 

19.45 – 21.30             Dinner, including Introductory Keynote:

 

                                   Successful management of large multi-stakeholder projects

                                   Paul De Knop, Pro-Rector Vrije Universiteit Brussel

 

21.30 - 22.30              Networking event “In the caves of Liége”

 

Day 2: Thursday 16th September – Errors – care redesign – leadership in action

 

Session 2:                Moderator:   Jan Gutermuth

    Chairman dermatology Department & Head healthcare research group

 

08.30 – 08.45           Shaping the organization of the future : The UZ Brussel Leadership Academy example

    Kim Adriansens, Head UZ Brussel Academy, B

 

08.45– 10.00            Error management What can healthcare learn from other industriesProf. P. Verdin, Univ. Libre                                     Bruxelles & Berlin School of Creative Management, B & D

 

10.00 - 10.15              Coffee break 

 

10.15 - 12.00              Redesigning care

      R. Bohmer, Nuffield Trust & Clinical Leadership Resources, UK

 

12.00 – 13.00             Lunch + optional relaxational work-out    session

 

Session 3 Moderator : Olivier Costa

 

13.00 – 15.00             Leadership in action:

                                   Coaching leadership style and the situational leadership framework

                                   Beth Stiner, Rising Sun Coaching, Alexandria, Virginia/ US (video-conference)

 

15.00 - 15.15              Coffee break 

 

15.15 – 16.15             Organizational values, and how to ensure individual commitment to organizations

                                   Jim Dowd, Harvard Business School, Boston/ US

 

16.15 – 17.00             The patients view: The Power of “And” in Patient-Centered Healthcare  

                                   Nate Merriman, Head Gastroenterology, Intermountain Healthcare, Utah/ US

                                   Free time – relaxation - sports

 

20.00 – 22.00            Belgian Dinner event         

 

Special guest           Leadership in crisis and burn-out management (to be confirmed)

                                  Prof. Coleen Kivlahan, UCSF Medical Director University of California San Francisco, San                                            Francisco, US

 

Day 3: Friday 28th May 2021 – Achieving service excellence in healthcare delivery

 

Session 4                    LEAN management in hospitals

Moderator:                O. Naeyaert, COO/ CFO, University Hospital Brussels

 

08.30 – 09.30             Strategies and methods for improving healthcare service delivery.

                                   David De Louw, Radboud University Medical Center, Nijmegen, NL

 

09.30 – 10.00             LEAN management case: From Theory to transformation of a Department

      Dr. Samira Baharlou, Department of Dermatology, University Hospital Brussels, B

 

10.00 – 10.15             Coffee break

 

Session 5                    Workshop: Beyond LEAN in healthcare: lessons from the industrial excellence award

       S. Chick, Academic Director, Healthcare Management Initiative, INSEAD, Paris, F

 

10.15 – 12.00             Industrial excellence award framework:

      What can hospitals learn from high-performing manufacturing plants in order to go                        beyond LEAN in order to improve strategy development and execution

                                     

                                   Coffee-break to be determined

 

12.00 - 13.00              Lunch

 

13.00 -13.20               Introduction to case discussion: for Hotel Dieu de France development of plan

 

13.20 - 14.15              Group work: The process of developing and implementing a new process

 

14.15 - 15.00              Group presentations and debrief discussion

 

15.00 - 15.15              Coffee break

 

15.15 - 16.00              Summary and insights: Industrial excellence award in health care excellence

 

16:00 - 17:00             Optional group lounge discussion

                                   David De Louw, Radboud University Medical Center, Nijmegen, NL

 

17.15 - 18.15              Work out

                                   Charlotte Beghin, Everybodyfit, Aalst, B

 

18.15 – 19.15             Free time – relaxation optional determination of your biological age (C. Beghin)

 

19.15 – 20.00             Inspirational apero (to be confirmed)

                                   Ilham Kadri, CEO Solvay, Brussels, B

 

20.00 – 22.00             Dinner – surprise location & event

 

Day 4: Saturday 29th May – Financial analysis as basis for excellent healthcare

                           

Moderator Olivier Costa

 

08.30 - 08.40        Wrap up of day 1-3 - outlook day 4

                                     

 

08.40 - 09.30        How healthy are the finances of my organization?

                             Prof. O. Costa, University Hospital Brussel (UZ Brussel), B

 

09.30 - 10.30        From financial statements to action

                             O. Naeyaert, COO/ CFO, University Hospital Brussel (UZ Brussel), B

 

10.30 – 10.45       Coffee break

 

10.45 – 12.15       Leadership in action: Conflict resolution

C. Paul, past-president European Academy of Dermatology & certified executive coach, University Hospital Toulouse, F

 

12.15 – 12.30       Wrap-up, Feed-back, Farewell from participants

                             Bart Van Den Kieboom & Jan Gutermuth